Draft for legal review: Confirm this policy with qualified Malaysian counsel before accepting live customer data.

Effective date: 26 August 2026

Information we collect and use

We may collect account and contact details, service addresses, booking information, transaction references, support messages, device logs and cookie preferences. We use this information to fulfil bookings, coordinate providers, process payments, support customers, prevent fraud, improve our services and meet legal obligations.

Sharing and retention

We may share only necessary information with assigned service providers, payment and technology vendors, professional advisers, or authorities where required by law. We do not sell personal data. Information is retained only as long as reasonably needed for its purpose, safety, disputes and legal obligations.

Your choices

You may request access or correction, withdraw marketing consent, or raise a privacy concern at support@aerosparkle.com. Requests may require identity verification and remain subject to lawful exceptions.

Security and updates

We use reasonable organisational and technical safeguards and seek appropriate protection where providers process data outside Malaysia. Updates will be published here with a revised effective date.

Draft for legal review: Confirm these terms with qualified Malaysian counsel before production launch.

Effective date: 26 August 2026

Using AeroSparkle

AeroSparkle lets customers discover, book, track and manage household, hygiene and auto services. You must provide accurate information, provide safe access and use the platform lawfully.

Bookings, prices and payments

Bookings depend on provider availability and service-area coverage. Prices, fees, payment terms and service-specific conditions shown before confirmation form part of your booking. Extra work requires customer approval unless urgently needed for safety.

Cancellations, refunds and service issues

Applicable cancellation windows, rescheduling fees and refund eligibility are shown during booking or in the relevant service policy. Contact support promptly about missed visits, incomplete work or damage.

Liability and governing law

Services may be fulfilled by approved partners or technicians. Nothing here excludes rights that cannot lawfully be excluded. These terms are governed by the laws of Malaysia. Contact support@aerosparkle.com with questions.

Draft for legal review: Confirm the final cookie inventory and consent setup before production launch.

Effective date: 26 August 2026

How cookies may be used

Cookies and similar technologies may support essential security, sessions, navigation, bookings, consent and chat. Optional cookies may remember preferences, measure aggregate usage or support marketing where enabled and consented to.

Your controls

You can manage non-essential choices through the site's consent control when available and through browser settings. Blocking essential storage may prevent login, booking or support features from working correctly.

Third parties and updates

Enabled payment, analytics or chat providers may set technologies under their own policies. We will update this notice if our inventory materially changes. Questions may be sent to support@aerosparkle.com.